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Etisalat Postpaid Plans FAQ

41 real questions about Etisalat (e&) postpaid plans, answered plainly by an authorized Etisalat dealer: pricing, unlimited data, contracts, VAT, eligibility, porting from du, eSIM, delivery and billing.

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Everything below is about Etisalat postpaid plans. Pick a category or scroll through, and when you are ready the Plan Finder recommends a plan in 60 seconds.

Etisalat postpaid plans & pricing

Genuine Etisalat (e&) postpaid plans from AED 188 to AED 1,000 a month, at Etisalat's own price with no dealer mark-up.

There are 11 Etisalat (e&) postpaid plans, from the Freedom Plan 250 at AED 188/month up to the Platinum Plan at AED 1,000/month. Compare them all side by side on the homepage comparison table, or run the Plan Finder to get a recommendation in 60 seconds.

The cheapest is the Freedom Plan 250 at AED 188/month (discounted from AED 250). It includes non-stop data, 1,000 local minutes, 2GB roaming and a free Silver VIP number. See the full breakdown on our cheapest Etisalat plan guide.

Yes, two: the Freedom Plan 250 at AED 188 and the New Freedom Plan 260 at AED 195. Both include non-stop data, 1,000 local minutes and a free Silver number. Details on our plans under AED 200 guide.

Because we are an authorized Etisalat dealer, plans cost exactly what they cost buying direct. You pay nothing extra, and you get a free VIP number, same-day delivery and WhatsApp support on top.

Listed prices are set by Etisalat and exclude 5% VAT, which UAE law adds to telecom services on your monthly bill. There is no dealer mark-up beyond Etisalat's own price.

AED 188 is a promotional discount on the Freedom Plan 250 (regular AED 250). After the promotional period the plan continues at its regular price. Etisalat sets and can change pricing, so we confirm the current rate and promo terms when you order.

Data, calls & roaming

Unlimited high-speed data, flexi minutes that work abroad, and roaming bundled by tier.

The Freedom Unlimited Data 500 at AED 300/month (down from AED 600) is the best-value unlimited high-speed data plan. The Gold Plan 500 and Platinum Plan add unlimited local and international calls on top. See our best unlimited data plan guide.

Non-stop data (on the cheaper Freedom plans) keeps you connected at a steady speed with no hard cut-off, which is fine for browsing, messaging and maps. Unlimited high-speed data holds full speed for heavy use such as HD streaming, video calls, tethering a laptop and gaming.

The unlimited high-speed plans have no fixed monthly cap. As on any network, Etisalat applies a fair-usage policy to protect the network, but for normal heavy personal use you will not hit the hard cut-off you would on a capped plan.

The Unlimited 1 Country 325 gives unlimited calls to one chosen country; the Unlimited Calls 600 Flexi (AED 360) gives unlimited flexi minutes that work locally and internationally. See our international calling plans or the calling India guide.

Most Freedom plans include a roaming data allowance that scales with the tier (commonly 2GB to 5GB, and 20GB on Platinum). Confirm the exact roaming bundle for your chosen plan when you order.

Flexi plans let you use your bundled minutes flexibly for local or international calls, while Local plans dedicate the minutes to UAE calls only.

Your free VIP number

Every eligible plan comes with a free Etisalat VIP number, Silver, Gold or Platinum by tier.

Yes. Most plans include a free VIP number: a Silver on standard plans, a Gold on the Gold Plan 500, and a Platinum on the top tier. The number is bundled with the plan, with no separate number fee.

Yes. You never pay a separate one-time fee for the number. It is included with the postpaid plan you choose.

Browse the live inventory of 2,500+ numbers at Choose Number, filter by the digits or pattern you want, and lock a memorable line before you order.

Yes. A popular setup is to port your current number onto a plan and add a new VIP number as a second line. Tell us on WhatsApp +971 56 902 8087 and we will arrange both.

Eligibility & documents

Postpaid is for Emirates ID holders. Here is exactly what qualifies.

Just your valid original Emirates ID, plus a payment card for the first bill on delivery. We handle the rest.

A postpaid line requires a valid Emirates ID, so a tourist visa generally does not qualify. If you are mid-residency-process, message us and we will advise on timing.

You will need the Emirates ID issued first. As soon as you have it, we can deliver the same day.

Yes. You must be 18 or over with your own Emirates ID to register a postpaid line. A line for a child is registered under a parent's Emirates ID.

Yes. Business registrations are possible with trade-licence documentation. See our business postpaid plans guide or message us for the company process.

Porting & eSIM

Bring your number across (including from du) and go physical or eSIM.

Yes. UAE number portability lets you bring your existing mobile number onto an Etisalat postpaid plan. Your line keeps working until the switch completes.

Message us on WhatsApp and we will guide you through the official porting request. Your du number keeps working until the switch completes. See our honest Etisalat vs du comparison if you are still deciding.

There is no fee from us for assisting your port. You simply take up your new Etisalat postpaid plan.

Yes. Etisalat supports eSIM on compatible devices. Tell us at order and we will set up an eSIM instead of a physical SIM where your phone supports it.

Yes. SIM-to-eSIM conversion is available through Etisalat channels once your line is active.

Billing, contract & promo

What you commit to, how you pay, and what happens after the discount.

Etisalat postpaid plans carry a commitment of 12 to 24 months, depending on the plan and the VIP number you choose. That commitment is what makes the discounted pricing and the free VIP number possible, and we confirm the exact term for your plan before you order.

Early exit triggers Etisalat's standard early-termination terms. Message us before deciding, because sometimes a downgrade or transfer solves it better.

Through the My Etisalat UAE app, autopay, online banking, or any Etisalat payment channel. Etisalat bills you directly each month.

Your plan continues at its regular price (for example, AED 250 on the entry plan after the AED 188 promo). We confirm the current promo terms at order.

You can move up to a higher plan at any time and keep your number. Downgrades during the commitment period are restricted by Etisalat's terms, so message us with your situation and we will tell you what is possible.

Ordering, delivery & activation

From choosing a plan to a live SIM at your door, usually the same day.

Run the Plan Finder or compare plans, pick a free number at Choose Number, then confirm on WhatsApp +971 56 902 8087. It takes a couple of minutes.

No. There is no online payment. You pay your plan's first bill by card on delivery; the rider carries a card machine, so no cash is needed.

Same-day delivery is available across the UAE, typically within 24 hours of your order and verification.

Your original Emirates ID and your payment card. That is it.

All seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. See, for example, our plans in Dubai page.

Why order through us

Who we are, and why ordering through us is safe.

Yes. We are an Official e& Partner and Authorized Etisalat Dealer based in Dubai. Plans are identical to Etisalat's official pricing, and our service layer of plan advice, number curation, WhatsApp support and free delivery sits on top.

Yes. Authorized dealer, genuine 5.0-star Google reviews, no online payment ever requested (card on delivery only), and verification handled by Etisalat's own department. Read our customer reviews.

Same plans and prices, but you compare every plan with our free Plan Finder, pick a VIP number from your phone, and the SIM comes to your door the same day, free.

No. We are an Etisalat-focused dealer, so everything we set up runs on the Etisalat network. We do publish an honest Etisalat vs du comparison to help you decide, and it concludes from our authorized-Etisalat-dealer point of view.

WhatsApp is fastest: +971 56 902 8087, 9am to 9pm UAE time, seven days. We reply within minutes during support hours.

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